Payment Policy
Understanding our payment process helps ensure a smooth experience for you and your pet. We accept multiple payment methods and are happy to work with you on your pet’s healthcare investment.
Payment is due at the time services are rendered. We accept the following forms of payment:
- Cash
- Debit card
- Credit card (Visa, MasterCard, American Express, Discover)
We do not offer Care credit. The only payment plan alternative that we offer is through a program called Cherry, visit Payment Plans to learn more. If a payment plan is necessary, it must be discussed and approved in advance with our Office Manager so that they can go over all Cherry details with you.
Estimates for services will be provided upon request. However, please note that these estimates are subject to change as circumstances and treatment plans may require additional services.
If your pet is covered by an insurance policy, we require payment in full at the time of service. We will provide you with an itemized invoice that you can submit to your insurance provider for reimbursement.
If a payment is returned or declined for any reason, you will be responsible for any associated fees. A fee will be charged for returned payments.
We appreciate your understanding and cooperation in complying with our payment policy. If you have any questions or concerns regarding payment, please don’t hesitate to contact our Office Coordinator prior to your appointment.
